- Model: Acer Aspire 5750-9668
- OS: Windows 10 x64
- Wireless Card: Qualcomm Atheros AR5B97 Wireless Network Adapter
- Driver Hardware ID: PCIVEN_168C&DEV_002E&SUBSYS_E034105B&REV_01
- Driver option 1: The Acer Wireless LAN driver for the laptop https://www.acer.com/ac/en/US/content/support-product/3474?b=1&pn=LX.RGK02.001 is for Windows 8 x64. I am open to trying to install it in Windows 10 if confirmed not vulnerable.
- Driver option 2: The latest one that comes by default from Windows Update (Driver Provider: Microsoft, Driver Date 1/29/2016, Driver version 3.0.2.202).
I need an official response from an Acer representative regarding if the 'KRACK' attack as documented below affects my Acer laptop wireless LAN card with either of the previously provided driver versions:
https://www.kb.cert.org/vuls/id/228519
While the below CERT Vendor Information list does not presently include Acer, CERT has been contacted recently to have Acer placed on the list. Also, the list does include Qualcomm and Atheros, the wireless LAN card manufacturer that came with the laptop:
https://www.kb.cert.org/vuls/byvendor?searchview&Query=FIELD+Reference=228519&SearchOrder=4
In addition, Acer has no documentation regarding the status of this vulnerability in relationship to their equipment as per:
https://www.acer.com/ac/en/US/search?q=krack
Despite this, as per the Qualcomm/Atheros website https://www.qualcomm.com/contact 'Please note: we are unable to provide support for OEM devices, including drivers. If you're experiencing issues with your consumer device (mobile phone, tablet, laptop, camera, drone, router, access point, etc.) you will need to contact the OEM of your equipment directly as we are unable to support our chips once the manufacture has modified them for their particular use. Please refer to the manufacturer’s website, as they typically offer a variety of technical support options, including drivers.'
As per Microsoft, while I reported this specific issue to them, their default response is seek support from Acer and/or Qualcomm/Atheros.
Unfortunately, my warranty has ended, and I'm not able to obtain official chat support. Despite this, forcing me pay for the answer to this question when I want to 'Contact Technical Support' isn't fair here, given serious security vulnerabilities.
Thank you for your time and consideration in this matter, and I look forward to your response.
I have an Acer Aspire 5750 laptop (32 bit). I updated the Service Pack (SP1) which I downloaded from the Microsoft website. Romeo and juliet movie download.
The SP1 (windows6.1-KB976932-X86.exe) was updated successfully but after the update the wifi symbol (signal bars) is missing. Now there is no option to search for wifi networks. The internet can still be accessed using LAN cable connection.
I have already tried to download and install the Acer wifi driver from the Acer's official website. But wifi network is still not there even after that.
UPDATE: I checked and found that the update of SP1 had deleted the wireless adapter. I have installed the proper wireless adapter Acer website but still wifi is not working. I can see the wifi adapter in View Network connections. It is already enabled. But my laptop is not looking for any network.